If the recommendations above do not resolve the issue, we suggest you contact your printer manufacturer. If any indication lights are flashing, refer to your printer's documentation or manufacturer's website for additional information.If you are installing an ink cartridge not authorized by your printer's manufacturer (an aftermarket cartridge), it may not be compatible.Verify no software errors are occurring and try printing a test page.Consult your printer's documentation to get instructions for your specific model or check the manufacturer's website for help. Try resetting the ink cartridge counter.Perform a head cleaning on the printer, if available.If a lever is moved from its original position to allow for installation of ink cartridges, ensure it is returned to its original position. ![]() Some cartridges snap in place, and if they are not inserted fully, the printer won't print anything. Verify the ink cartridge(s) is inserted properly. ![]()
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